​1. Where can we deliver? 

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Botswana, Namibia, South Africa & Zimbabwe 

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2. How long does delivery take?​

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• Botswana (standard): 5–7 business days.

• SADC (express): 8-15 business days.

• International (express): 8-15 business days.

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  Note: Customs processing or unexpected courier delays may extend delivery times.

      International Recipients are responsible for import VAT & Customs.

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3. ​How do I fill out my Delivery Details?

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Address: City, Country

Address line 2: Plot/Street No, Street Name, Suburb

City: City

Postal Code: Enter 0000 if not applicable.

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4. How can I track my order?

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You'll receive an email every step of the way: 

• Once the order is confirmed and paid for. 

• Once the package has been dispatched to the courier. 

• The courier will call on the day of the delivery. 

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5. Help, I have not received my order or a customs link ?

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Kindly email admin@coteriie.com with a screenshot of your order, delivery address and proof of payment. 

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6. Where is your shipping policy?

 

Click here