Preorder from 3-9 June
FAQS
1. Can I change may mind?
Yes, you can. You may return unworn, unwashed items with original tags and packaging
within 7 days of receipt.
Exclusions: For hygiene reasons, we cannot accept returns on underwear
unless they are defective.
2. What happens when the product is defective?
If an item is faulty or damaged upon arrival:
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Please notify us within 48 hours of delivery.
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We will arrange for a collection and offer a full refund, repair, or replacement at no extra cost to you.
3. What is your refund process?
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed via the original payment method within 7-10 working days.
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Note: Shipping costs for "change of mind" returns are the responsibility of the customer.
4. Where do I see your returns Policy?
Click here
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